workstaff360

Hire remote talent built for the B2C industry.

One ecosystem to source experts, integrate your tools, and handle end-to-end payroll seamlessly.

1,200+

Remote talent in B2C support

1,100+

Businesses served

5+ years

Avg. industry experience

Smiling customer support assistant with a headset helping a customer on a video call
Customer Support Assistant: 312Order Management Assistant: 178Live Chat Assistant: 215Social Media Assistant: 96B2C Admin Assistant: 203

Great B2C talent is hard to find. Not here.

Customer-facing specialists, not generalist remote hires. From live chat and order queries to reviews and returns, your B2C remote talent handles the high-volume customer work that slows your team down.

Tired of training from scratch?

Our remote talent already knows helpdesks, live chat, and order platforms — productive from day one

Tired of training from scratch?

Our remote talent already knows helpdesks, live chat, and order platforms — productive from day one

Overpaying for local hires?

Get the same customer support expertise for up to 60% less than a local support hire.

Overpaying for local hires?

Get the same customer support expertise for up to 60% less than a local support hire.

Stuck in a rehiring loop?

Vetted, long-term B2C talent that stays, so you're not re-onboarding a new agent every season.

Stuck in a rehiring loop?

Vetted, long-term B2C talent that stays, so you're not re-onboarding a new agent every season.

A better way to build your B2C support team.

01

Talent that already knows your tools and workflows

Zendesk
Gorgias
Intercom
Freshdesk
Shopify
Gladly
Tidio
Help Scout
  • Trained in the helpdesk and chat platforms you already run — productive from day one.
  • Familiar with order handling, returns, reviews, and day-to-day customer operations.
  • No weeks of onboarding or training from scratch.
  • Fewer escalations, because they've done this work before.

B2C & Customer services we fill

Explore each role — what the job involves, salary benchmarks, and sample candidates.

Customer Support Assistant

Handles customer questions across email, phone, and tickets to keep satisfaction high.

  • Email & ticket response
  • Order & account queries
  • Complaint handling & escalation
  • Help center & FAQ updates

312+

Available

Live Chat Assistant

Answers shoppers in real time to recover carts and turn questions into sales.

  • Real-time chat support
  • Product & stock questions
  • Cart recovery & upsell prompts
  • Chat transcript logging

215+

Available

Order Management Assistant

Keeps orders, returns, and refunds moving so customers stay happy.

  • Order processing & tracking
  • Returns & refund handling
  • Shipping & delivery updates
  • Inventory & stock sync

178+

Available

Social Media Assistant

Manages comments, DMs, and reviews so your brand stays responsive everywhere.

  • Comment & DM response
  • Review monitoring & replies
  • Community moderation
  • Content scheduling support

96+

Available

What our B2C talent handles

Customer support professionals with 2–5+ years in helpdesks, live chat, and order management — fluent in your tools and ready to run without training

Keeping customers happy

  • Answering questions across email, chat, and phone

  • Resolving complaints before they become reviews

  • Recovering carts and guiding shoppers to checkout

  • Responding to comments, DMs, and reviews

Orders, returns & admin

  • Processing orders and tracking shipments

  • Handling returns, refunds, and exchanges

  • Updating help center articles and FAQs

  • Keeping customer records and data current

Workstaff vs the alternatives

See how we stack up against the usual hiring routes.

Freelance platforms

Upwork, Fiverr

PRE-VETTED B2C TALENT

$25/hr

WHAT YOU ACTUALLY SAVE

−15% in fees

INDUSTRY-SPECIFIC EXPERIENCE

Varies

You hire on your own

Job boards, referrals, direct search

PRE-VETTED B2C TALENT

$25-30/hr + your time

WHAT YOU ACTUALLY SAVE

−Taxes & overhead

INDUSTRY-SPECIFIC EXPERIENCE

You verify it

Trusted by growing teams, backed by real proof.

2,000+ businesses have used WorkStaff360 to hire remote professionals & virtual assistants with managed support, transparent pricing, and reliable replacement coverage.

2,000+

4.8
Accredited Business
Olivia Smith, Chief Technology Officer

Olivia Smith

Chief Technology Officer

3x

Faster hiring.

Accenture logo

The portal gives us real visibility into how the team is performing. Onboarding took only a few days rather than months, and we have not had to chase a single handover since.

Accenture logo
Liam Thompson, Chief Executive Officer

Liam Thompson

Chief Executive Officer

80%

Cost Saved.

Walmart

WorkStaff360 stands out from other staffing services we’ve tried. The process was smooth, the support was reliable, and the value for the cost has been exceptional.

Walmart
Samantha Johnson, Chief Executive Officer

Samantha Johnson

Chief Executive Officer

25hr

Per week saved.

Microsoft logo

My social media assistant learns quickly, works proactively, and feels like a true extension of our team. Reliable support has helped us accomplish much more every day.

Microsoft logo

Ready to delegate in 3 simple steps?

Step 1

Tell us what you need

Share your task and role requirements so we can find your ideal remote talent match.

Step 3

Start delegating in days

Get onboarded quickly and instantly start offloading your daily workload.

Step 2

Meet your best matches

Review a handpicked shortlist of top-tier candidates and choose the perfect fit for your team.

Join 1,100+ businesses

Workstaff360 remote professionalMicrosoft logoHubSpot Logo1,100+

Stop hiring locally. Start winning globally. From $8/hr

Pre-vetted talent with Fortune 500 experience, fully managed. Dedicated humans.

Philips$1,100/m.
Pk$1,000/m.
Vietnam$800/m.
Bosnia$1,280/m.