Melissa R.
Email Support Assistant
Hire top 2% email support assistants Hire top 2% email support assistants without the hiring headache
One ecosystem to source vetted support talent, integrate your helpdesk, and handle end-to-end payroll seamlessly.
One ecosystem to source vetted support talent, integrate your helpdesk, and handle end-to-end payroll seamlessly.
Rodrigo C.
Ticket Triage Assistant
Aubrey S.
Email Support Assistant
Paulina F.
Inbox Manager
Jomari T.
Email Support Assistant
Daniel Q.
Escalations Assistant
Krisha M.
Email Support Assistant
Melissa R.
Email Support Assistant
Rodrigo C.
Ticket Triage Assistant
Aubrey S.
Email Support Assistant
Paulina F.
Inbox Manager
Jomari T.
Email Support Assistant
Daniel Q.
Escalations Assistant
Krisha M.
Email Support Assistant
Your support inbox shouldn't be someone's second job
Stop letting customer email pile up behind everything else. WorkStaff360 matches you with vetted email support assistants in 24 to 48 hours, so every message gets answered properly instead of eventually.
Expensive? Expensive?
Inbox backlog 
Scope creep
Hard to find 
Slow first reply
Unreliable? Expensive? Expensive? Inbox backlog Scope creep Hard to find Slow first replyUnreliable? 
Tickets reopened
Slow turnaround? 
Off-brand repliesFollow-ups forgotten
No reportingUnreliable? Tickets reopenedSlow turnaround? Off-brand repliesFollow-ups forgottenNo reportingUnreliable?We screen, test, and match
From messy hiring to a ready-to-work email support assistant
Melissa R.
Email Support Assistant
Rodrigo C.
Ticket Triage Assistant
Aubrey S.
Email Support Assistant
Paulina F.
Inbox Manager
Jomari T.
Email Support Assistant
Daniel Q.
Escalations Assistant
01
We understand what kind of email support you need
Melissa R.
Email Support Assistant
Rodrigo C.
Ticket Triage Assistant
Aubrey S.
Email Support Assistant
Paulina F.
Inbox Manager
Jomari T.
Email Support Assistant
Daniel Q.
Escalations Assistant
Triage, answer, escalate, and close your customer support queue.- Match hours to the response time you promise customers.
- Confirm which helpdesk and order systems they must know.
- Agree what they can refund or resolve without asking you.
One assistant. Infinite capabilities.
200+ tools Strong English skills Verified education
Email Support Assistant
Melissa R.
VettedSupportFull-Time
Zendesk
Front 
Help Scout 
Gorgias
HubSpot
Zoho Desk
Freshdesk
Intercom 
Gmail
Outlook 
Slack
Google WorkspaceTasks you can hand off to your email support assistant
This is your customer support queue, not your personal inbox. From the first ticket of the morning to the follow-up nobody remembered to send, your assistant keeps the queue moving so response times hold and issues actually close.
Ticket triage & customer replies
Sort incoming email by urgency, answer questions accurately in your brand's tone, and route anything needing a specialist.
Follow-ups & case resolution
Chase open threads, confirm issues are resolved, process refunds and replacements, and close tickets properly rather than silently.
Inbox hygiene & reporting
Filter spam, keep canned replies and macros current, and report on volume, response times, and satisfaction each month.
Escalation & specialist routing
Identify tickets that need a specialist and route them correctly the first time, avoiding back-and-forth delays.
Customer satisfaction follow-up
Send and track post-resolution surveys, flagging unhappy customers before they churn.
Email template & macro management
Build and maintain templates and macros so responses stay consistent and fast across the whole queue.
Why Workstaff360?
You only meet professionals who already passed the filter.
We do the hard filtering before you ever interview. From 100,000+ applicants screened, only the strongest candidates move forward, so every shortlist is built around proven skills, reliability, and fit.
Top 2%selected
100,000+fully vetted professionals
3,000+professionals placed
Stay in control without managing every detail.
We don’t disappear after the hire. WorkStaff360 helps manage onboarding, payroll, monitoring, success support, and replacement, giving you visibility and control without the daily operational load.
Save up to 80% while hiring talent ready to work.
Hiring globally lets you access remote talent from lower-cost markets without sacrificing quality. WorkStaff360 makes that model safe, fast, and managed, so you get reliable support at a fraction of local hiring cost.
You only meet professionals who already passed the filter.
We do the hard filtering before you ever interview. From 100,000+ applicants screened, only the strongest candidates move forward, so every shortlist is built around proven skills, reliability, and fit.
Top 2%selected
100,000+fully vetted professionals
3,000+professionals placed
Stay in control without managing every detail.
We don’t disappear after the hire. WorkStaff360 helps manage onboarding, payroll, monitoring, success support, and replacement, giving you visibility and control without the daily operational load.
Save up to 80% while hiring talent ready to work.
Hiring globally lets you access remote talent from lower-cost markets without sacrificing quality. WorkStaff360 makes that model safe, fast, and managed, so you get reliable support at a fraction of local hiring cost.
Workstaff vs the alternatives
Pre-vetted design talent
Portfolio and skill screening
Matched to your brand style
Shortlist in 24–48 hours
Clear monthly pricing
Dedicated hiring support
Payroll and contracts handled
Free replacement guarantee
Need a different kind of assistant?
Support splits by channel, and your own inbox is a different job again. Pick the one your customers actually use.
Chat Support Assistant
For real-time questions while people are browsing.
- Live chat coverage
- Pre-sale product questions
- Issue resolution and escalation
- Response time management
Customer Service Virtual Assistant
For resolving issues across calls, chat, and email.
- Calls, chat and email in one role
- Order and issue resolution
- CRM logging and reporting
- Bilingual coverage available
Remote Administrative Assistant
For your inbox, not your customers'.
- Inbox and calendar management
- Data entry and CRM upkeep
- Documents and reporting
- Client correspondence
Chat Support Assistant
For real-time questions while people are browsing.
- Live chat coverage
- Pre-sale product questions
- Issue resolution and escalation
- Response time management
Hire a vetted email support assistant. From $8/hrHire a vetted email support assistant.
From $8/hr
Tell us what kind of support coverage you need. We'll match you with pre-screened assistants who fit your helpdesk, your ticket volume, and your budget.
Tell us what kind of support coverage you need. We'll match you with pre-screened assistants who fit your helpdesk, your ticket volume, and your budget.
Get in touch
Ready to delegate in 3 simple steps?
Tell us what you need
Share your task and role requirements so we can find your ideal remote talent match.
Meet your best matches.
Review a handpicked shortlist of top-tier candidates and choose the perfect fit for your team.
Start delegating in days.
Get onboarded quickly and instantly start offloading your daily workload.
Tell us what you need
Share your task and role requirements so we can find your ideal remote talent match.
Start delegating in days.
Get onboarded quickly and instantly start offloading your daily workload.
Meet your best matches.
Review a handpicked shortlist of top-tier candidates and choose the perfect fit for your team.
Join 1,100+ businesses
1,100+Stop hiring locally. Start winning globally. From $8/hr
Pre-vetted talent with Fortune 500 experience, fully managed. Dedicated humans.
$1,100/m.
$1,000/m.
$800/m.
$1,280/m.