Once You Apply

Frequently Asked Questions During Matching

Here are some common inquiries we receive from candidates during the Matching Stage.
Can I reject a client that is proposed by the Matching Team?
Yes. You can reject the client you are matched with if you have a genuine reason. We want you to be honest with our Matching Team about your job preferences. We generally do not appreciate people rejecting or declining a client invitation unless there’s a good reason for doing so. Even if you have reservations, it might still be worthwhile to get on that call and see what the client has to offer. You can negotiate your terms and conditions with the client.
Would lowering my rate help speed up the matching process?
No, dropping the rate doesn’t mean you’ll get profiled or hired faster. Your asking rate is a direct reflection of what makes you happy and keeps you going. We’d love to give you the rate you’re asking for, but we don’t want to limit your options if other companies could pay you more.
Can the Client Endorsement Interview be scheduled on weekends?
The schedule for these selection calls depends on the client’s availability. If it’s difficult for you to show up during business hours. We’ll work with the client to see if they can meet your needs, but it will most likely still happen during their business hours.
What if I don't get feedback from the Matching Team about my interview?
Getting feedback is really important to help you improve your interview skills, and we are happy to provide you with feedback on how you performed here on literally anything. We aim to provide feedback/an update within 1-2 days after the Client Endorsement Interview. If you don’t receive feedback, request our matching team and they will provide it to you ASAP.
How many chances do I have at doing the Client Endorsement Interview?
If you’re showing up and the Matching Team believes you are a great fit for a candidate pool, you have as many chances as you want.
How long do I have to wait before I get invited to a Client Endorsement Interview?
Client Endorsement Interview depend upon the availability of the client. Therefore initial wait time for getting this Interview varies — anywhere from two days to never. Our recruitment team is super efficient they will process your application and schedule your interview after discussion with the client. You will receive an email if you get selected.
If it's been a while since my last Client Endorsement Interview, should I keep waiting or explore other job opportunities?
Being in our candidate pool does not guarantee a job. We encourage candidates to continue looking for other opportunities outside of WorkStaff360 while waiting for a client interview — especially if you have been waiting for more than a week.