Dispatch Assistant for Trucking, HVAC, Towing, and Field Service Companies

+4,200

+31,000

+500

+1,264
Trained Dispatch Assistants for Trucking, HVAC, Plumbing, Towing, and Field Service Teams Around the Globe.
Work with dispatch assistants experienced in load boards, route optimization, driver communication, and customer service.
Save up to 80% on dispatch payroll while keeping coverage 7 days a week, including evenings and overflow hours.
Get a dedicated dispatcher who learns your routes, your drivers, and your customer base from day one.
Move More Loads, Answer More Calls, and Keep Your Fleet Productive Around the Clock
Your dispatch assistant scouts load boards, books freight that fits your lanes, and plans routes that minimize deadhead and maximize revenue per mile.
Stay in touch with drivers throughout the day — pickup confirmations, ETA updates, and problem flags — without tying up your phone.
Your dispatch assistant answers inbound calls, books service appointments, and updates customers so nothing falls through the cracks.
Keep your TMS, FMS, or CRM updated in real time, BOLs, PODs, rate confirmations, and invoices filed where they belong.
Monitor ELD logs, DOT compliance, IFTA reporting, and driver paperwork so you don’t get caught flat-footed at audit time.
Send invoices the moment a load delivers, follow up on aging receivables, and keep your cash flow predictable.
Coverage, Speed, and Cost Savings for Fleet and Service Businesses
We begin with a consultation to understand your business needs and identify the right assistant for you.
We carefully select candidates with the skills and experience to meet your project requirements.
Your assistant is seamlessly integrated into your workflow to deliver immediate support.
Your Dispatch Assistant is briefed on your routes, your drivers, and your platforms. Calls get answered, loads get booked, and you stop being the only person holding everything together.
We help businesses scale smarter by offering trained assistants with proven skills — without the cost, hassle, and long-term commitment of hiring a full-time employee.
Your Assistant is Skilled in Leading Dispatch & Fleet Management Platforms and Tools
Our specialized outsourcing solutions cater to a wide range of industries, driving excellence and growth.
Delegate planning tasks, and deliver happier travel experiences.
Reduce costs, delegate tasks, accelerate startup growth.
Smart assistants streamline operations for breakthrough innovations.
Delegate tasks, and scale digital marketing agency operations.
Outsource routine legal work, prioritize winning important cases.
Delegate administrative tasks, focus on quality research and education.
Streamline operations, delegate tasks, grow transportation business.
Delegate tasks to focus on delivering unforgettable dining experiences.
Delegate tasks, boost sales, and enhance customer experience.
Resolve customer inquiries, provide instant help, and ensure satisfaction.
Boost creativity by outsourcing administrative tasks.
Delegate tasks and scale B2B operations effortlessly.
Focus on fashion creativity and innovation, and delegate logistical tasks.
Close more deals by delegating real estate tasks.
Qualify leads, schedule meetings, and drive sales growth.
Delegate sales tasks, focus on solar industry growth.
Delegate tasks, build winning fitness brand seamlessly.
Healthcare assistants manage coordination and documentation.
No Long-term Contracts. No Surprises.
80% Saving on Payroll
Providing answers to your questions
Load booking, route planning, driver communication, customer service, order intake, BOL and POD management, ELD compliance, and invoicing.
More loads booked, fewer missed calls, and less pressure on your in-house team. Your operation stays covered without adding another full-time seat.
Yes. Our dispatch assistants are trained in DAT, Truckstop, McLeod, Samsara, Motive, ServiceTitan, Housecall Pro, FieldEdge, and most major dispatch platforms.
Yes. We staff across time zones and can cover overnight shifts, weekends, and holidays.
Every assistant signs an NDA, works on secured systems with role-based access, and follows strict data-handling protocols from day one.
No long-term commitment. Billed weekly. Cancel anytime with 7 days’ notice.
Call +1 888 973 0360 or email hello@workstaff360.com, and we’ll match you with a vetted Dispatch Assistant in days.
We’re here to help. Whether you need coverage for evenings and weekends, want to add dispatch capacity, or have questions about how your VA gets onboarded, our team is ready.