Customer Service Virtual Assistant for Small Business & Enterprises
A virtual customer service assistant boosts customer satisfaction while assisting business growth by delivering professional support to companies of any scale.
AS SEEN IN



Customer Service Representative Offshore Staffing
Customer service virtual assistant services for businesses to outsource voice support and improve customer experience.
Exceptional Customer Care
Deliver instant assistance to improve customer satisfaction with a virtual assistant for customer service.
Cost-Effective Solutions
Reduce Customer Service Virtual Assistant costs by up to 80% with offshore representatives.
Trained Communication Experts
Skilled agents to handle inquiries and resolve issues efficiently.
Core Tasks our Customer Service Representative Manages to Keep your Business on Track
Live chat support
Enable round-the-clock chat support and ensure exceptional CSAT scores for
your
business.
24/7 Customer Service
satisfaction.
Customer onboarding and acquisition
Your assistant can answer important questions and guide customers before and during the onboarding process.
Product recommendation and guidance
Your CSR can create and collect customer surveys, compiling the results in a datasheet to enhance performance.
Email and ticket
support
Our Customer Service Representative can escalate and resolve support emails and tickets in your CRM for smooth operations.
Deliver quotes and estimates
Your Customer Service Representative can smoothly execute cold-calling campaigns and answer your customer queries using scripts.
Take Your Business to the Next Level with Expert Customer Service Virtual Assistant
Efficient, Personalized, and Fully Managed Customer Service Virtual Assistant from Day One.

1. Discovery
We start with a consultation to understand your business needs & find the right customer service virtual assistant.
2. Matching
We match the best candidates who meet your current needs & support future growth.
3. Onboarding
We ensure your virtual assistant for customer service is integrated & fully equipped to contribute effectively from day one.Â
4. Relax & Delegate with Confidence
Start delegating tasks immediately while we handle the rest so that you can focus on growth.
We’ll Match You with a Customer Service Representative Who Specializes in the Apps You Use.
Increase your productivity with VAs who know the ins and outs of your business applications.








Workstaff360 Comprehensive Pricing Plans
- 100% Customer Satisfaction Guarantee
Full-Time
Part-Time
360° General Assistant
80% Saving on Payroll
$8/hour
- Starting at $8/hour
- Save 80% on Payroll
- Free VA Replacement
- Free CRM
- Get Top 5% Global Talent
- Rigorous Quality Control & Supervision
- Personalized Support & Dedicated Assistant
- Exclusive Customer Success Manager
- Fast-Track Onboarding in Just 1-Week
- Free Monitoring Portal Access
360° Executive Assistant
80% Saving on Payroll
$12/hour
- Premium Value at $12/hour
- Save 80% on Payroll
- Free VA Replacement
- Free CRM
- Top 2% Industry-Specific Experts
- Rigorous quality control and supervision
- Tailored Support & Dedicated Assistant
- Exclusive Customer Success Manager
- Fast-Track Onboarding in Just 1-Week
- Free Monitoring Portal Access
- Work in Your Time Zone with Flexible Hours
360° Teams
80% Saving on Payroll
Custom Solutions
- Comprehensive Business Solutions
- Expert Teams to Drive Your Business or Manage Departments
- Free VA Replacement
- Free CRM
- Rigorous Quality Control & Supervision
- Dedicated Team of Assistants for Full Support
- Customizable Hourly Allocation for Each Team Member
- Advanced Online Monitoring Portal with Team Analytics
- Fast-Track Onboarding in Just 1-Week
- Free Setup Including Software, Pipelines, and Workflow Processes
360° General Assistant
80% Saving on Payroll
$9/hour
- Starting at $9/hour
- Save 80% on Payroll
- Free VA Replacement
- Free CRM
- Get Top 5% Global Talent
- Rigorous Quality Control & Supervision
- Personalized Support & Dedicated Assistant
- Exclusive Customer Success Manager
- Fast-Track Onboarding in Just 1-Week
- Free Monitoring Portal Access
360° Executive Assistant
80% Saving on Payroll
$14/hour
- Premium Value at $14/hour
- Save 80% on Payroll
- Free VA Replacement
- Free CRM
- Top 2% Industry-Specific Experts
- Rigorous quality control and supervision
- Tailored Support & Dedicated Assistant
- Exclusive Customer Success Manager
- Fast-Track Onboarding in Just 1-Week
- Free Monitoring Portal Access
- Work in Your Time Zone with Flexible Hours
360° Teams
80% Saving on Payroll
Custom Solutions
- Comprehensive Business Solutions
- Expert Teams to Drive Your Business or Manage Departments
- Free VA Replacement
- Free CRM
- Rigorous Quality Control & Supervision
- Dedicated Team of Assistants for Full Support
- Customizable Hourly Allocation for Each Team Member
- Advanced Online Monitoring Portal with Team Analytics
- Fast-Track Onboarding in Just 1-Week
- Free Setup Including Software, Pipelines, and Workflow Processes
Simple, Transparent Pricing
Full-Time
Part-Time

GVA
80% Saving on Payroll
$8 /Hour
- Starting at $8/hour
- Save 80% on Payroll
- Free VA Replacement
- Free CRM
- Get Top 5% Global Talent
- Rigorous Quality Control & Supervision
- Personalized Support & Dedicated Assistant
- Exclusive Customer Success Manager

EVA
80% Saving on Payroll
$12 /Hour
- Premium Value at $12/hour
- Save 80% on Payroll
- Free VA Replacement
- Free CRM
- Top 2% Industry-Specific Experts
- Rigorous Quality Control & Supervision
- Personalized Support & Dedicated Assistant
- Exclusive Customer Success Manager
- Fast-Track Onboarding in Just 1-Week
- Free Monitoring Portal Access

Teams
80% Saving on Payroll
Custom Solutions
- Comprehensive Business Solutions
- Expert Teams to Drive Your Business or Manage Departments
- Free VA Replacement
- Free CRM
- Rigorous Quality Control & Supervision
- Dedicated Team of Assistants for Full Support
- Customizable Hourly Allocation for Each Team Member
- Advanced Online Monitoring Portal with Team Analytics
- Fast-Track Onboarding in Just 1-Week

GVA
80% Saving on Payroll
$9 /Hour
- Starting at $9/hour
- Save 80% on Payroll
- Free VA Replacement
- Free CRM
- Get Top 5% Global Talent
- Rigorous Quality Control & Supervision
- Personalized Support & Dedicated Assistant
- Exclusive Customer Success Manager

EVA
80% Saving on Payroll
$14 /Hour
- Premium Value at $14/hour
- Save 80% on Payroll
- Free VA Replacement
- Free CRM
- Top 2% Industry-Specific Experts
- Rigorous Quality Control & Supervision
- Personalized Support & Dedicated Assistant
- Exclusive Customer Success Manager
- Fast-Track Onboarding in Just 1-Week
- Free Monitoring Portal Access

Teams
80% Saving on Payroll
Custom Solutions
- Comprehensive Business Solutions
- Expert Teams to Drive Your Business or Manage Departments
- Free VA Replacement
- Free CRM
- Rigorous Quality Control & Supervision
- Dedicated Team of Assistants for Full Support
- Customizable Hourly Allocation for Each Team Member
- Advanced Online Monitoring Portal with Team Analytics
- Fast-Track Onboarding in Just 1-Week

 FAQs
 You have the option to replace your virtual assistant customer support whenever you want. If you have any issues simply notify our team immediately so we can find the most appropriate assistant for your needs. We work towards establishing a smooth working relationship by matching you with assistants who deliver the support needed to improve your business performance.
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The customer service virtual assistant service provided by Workstaff360 extends across different industries which include marketing and real estate along with solar sales and additional sectors. Our solution caters to various industries that require remote admin support for optimized business operations through virtual assistants for customer service. Please visit our services page for details.
Your business obtains full-time support while reducing expenses and maximizing operational performance through customer service virtual assistants. Your business achieves multiple advantages when professionals deal with customer inquiries because it produces higher customer satisfaction and stronger brand loyalty.
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Virtual assistant for customer service has sufficient expertise to manage email support alongside live chat and product recommendation tasks as well as perform onboarding functions. Virtual assistants demonstrate their ability to perform various tasks along with sustaining high-quality service standards in their work.
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Customers benefit from rapid supportive responses individualized dialogue and expert solutions to inquiries when interacting with a customer care virtual assistant. The enhanced satisfaction benefits from these interactions create long-term customer relationships which increases retention numbers.
Through Workstaff360’s monitoring portal, you can monitor the performance of your customer support virtual assistant. Through the Workstaff360 monitoring portal, you can check how your employee responds to customers and how they handle support interactions to guarantee effectiveness and excellent service quality.
You can reach us at +1 888 973 0360 or email [email protected]. Contact us to describe your requirements for a customer support virtual assistant whether you need part-time or full-time home-based assistance and we’ll match you with the ideal customer care virtual assistant.
Leading Industries We Serve
Our specialized outsourcing solutions cater to a wide range of industries, driving excellence and growth.
Transportation Industry
Streamline operations, delegate tasks, grow transportation business.
Research & Education
Delegate administrative tasks, focus on quality research and education.
Fashion & Apparel
Focus on fashion creativity and innovation, and delegate logistical tasks.
Research & Education
Delegate administrative tasks, focus on quality research and education.
ADDRESS
103 King Street West, Suite 1900, Toronto, M5X 1E3, Canada
PHONE
+1 888 973 0360