BruntWork Virtual Assistant Review 2025: Is It Right for You?

With the rapid growth of online businesses, the demand for virtual assistants is skyrocketing. Entrepreneurs and companies alike are turning to virtual assistants to streamline operations, boost productivity, and cut costs. 

Among the many players in this space, BruntWork has carved out a name for itself, providing virtual assistant services across multiple industries. But is it truly the best choice for your business? What are the best alternatives? This in-depth review uncovers BruntWork’s services, hiring process, assistant requirements, salary insights, and real user feedback to help you decide if it’s the right fit for your needs. 

What Does BruntWork Do?

BruntWork specializes in providing virtual assistant services to businesses globally. Their VAs handle tasks ranging from administrative support to customer service, catering to industries such as e-commerce, healthcare, and finance. By leveraging a remote workforce, BruntWork aims to deliver high-quality assistance while reducing operational costs for its clients.​

BruntWork serves the following regions: APAC, EMEA, North America, and South America. BruntWork makes it easier for companies in these regions to outsource their job roles to a distributed Filipino workforce that can perform these tasks virtually. 

Working with only a Filipino workforce could be a big no for some business owners; in that case, some other BPO companies like WorkStaff360 offer a more diverse workforce from South Africa, Columbia, and many other developing countries in the world. 

BruntWork Hiring Process

BruntWork’s hiring process is designed to ensure that clients receive top-tier virtual assistants. The steps include:​

1. Discovery Call: The very first step of BruntWork is understanding the client’s goals and staffing needs through a one-on-one consultation.​
2. Candidate Screening and Testing: After understanding your needs, BruntWork starts sourcing and shortlisting candidates who undergo technical assessments, including evaluations of their computer and internet capabilities, as well as standardized English language, logic, and numerical aptitude tests.​
3. Client Interview and Testing: Once the candidate is finalized, they facilitate interviews between the client and the shortlisted candidates to ensure compatibility on both sides.​
4. Cultural Awareness Training: BruntWork provides training to VAs on Western communication styles and cultural nuances to help their VAs blend into your work environment.​
5. Timesheet Tracked Hourly Billing: Once your VA starts working, they instantly implement a transparent billing system based on tracked work hours to make sure you are getting the results you paid for.
6. Admin & Account Management: Offering ongoing support and streamlined invoicing for clients.​

BruntWork has a structured approach that aims to match clients with virtual assistants who align with their specific requirements. ​

BruntWork Assistant Requirements

To maintain a high standard of service, BruntWork has set specific requirements for its virtual assistants:​

• Educational Background: A university degree is often preferred, ensuring a solid foundation of knowledge and skills.​
• Technical Proficiency: Candidates must possess a high-spec computer and a reliable internet connection to handle various tasks efficiently.​
• Work Environment: A quiet and dedicated workspace is essential to minimize distractions during work hours.​
• Communication Skills: Strong English language skills, both verbal and written, are crucial for effective client interactions.​

These criteria help BruntWork maintain a team of competent and reliable virtual assistants. ​

BruntWork Virtual Assistant Honest Reviews: Is It Worth It?

User feedback on platforms like Reddit provides valuable insights into the experiences of BruntWork’s virtual assistants. Some users have raised concerns regarding payment schedules. For instance, a Reddit user mentioned:​

“Hi, I read somewhere that BruntWork is not paying their employees. Is it true?”

Another user highlighted the payment structure:​

“Nothing against bruntwork but their orientation emphasize that their salary is never late. Like hell, you have 15 day margin from cutoffs.”

While these comments indicate concerns, it’s essential to consider multiple sources and understand that individual experiences may vary.​

BruntWork Salary

Compensation is a critical factor for virtual assistants considering BruntWork. According to data from Indeed, the average monthly salary for a virtual assistant at BruntWork in the Philippines is approximately Php 41,670, which is 50% above the national average. Salaries range from Php 18,000 to Php 75,000, depending on experience and role. ​

Many virtual assistants commend BruntWork for its punctual salary disbursements, sometimes even receiving payments ahead of schedule. However, insights from BruntWork reviews Reddit and other platforms reveal a stark contrast where VAs typically earn between $350-$450 per month, a fraction of what clients are billed.

But is affordability the only factor to consider when hiring a VA? BruntWork has received mixed feedback from its workforce, with many expressing concerns over low pay and the absence of part-time opportunities. This dissatisfaction can lead to high turnover rates, ultimately affecting the consistency and quality of service provided.

Top 3 BruntWork.co Competitors

When evaluating virtual assistant providers, it’s beneficial to consider alternatives. Here are three notable competitors:

1. WorkStaff360: WorkStaff360 offers more specialized and experienced VAs in more than thirty industries at rates that are cheaper than BruntWork.
2. eVirtualAssistants.com: This site offers a platform connecting clients with virtual assistants specializing in various fields, emphasizing a streamlined hiring process.​
3. MyVirtudesk.ph: Focuses on providing trained virtual assistants for real estate, marketing, and administrative tasks, with an emphasis on continuous training and development.​

Each of these competitors brings unique strengths to the table, catering to different client needs.​

WorkStaff360: The Best Alternative to BruntWork

While BruntWork offers a range of virtual assistant services, WorkStaff360 stands itself as a superior alternative through several key differentiators:​

• Personalized Matching: WorkStaff360 employs a meticulous matching process, ensuring clients are paired with virtual assistants who not only meet technical requirements but also align with company culture and values.​ They offer three VAs to client to choose from, and this is something that makes WorkStaff360 more flexible to work with. 
• Transparent Pricing: With straightforward pricing models and no hidden fees, clients can budget effectively without unexpected costs.​
• Rigorous Vetting Process: Virtual assistants at WorkStaff360 undergo a rigorous vetting process and are equipped with the latest tools and best practices to serve clients effectively.​
• Dedicated Support: Clients benefit from ongoing support and regular check-ins to ensure satisfaction and address any concerns promptly.​
• Free VA Replcement: With their three-stage vetting process, their clients have reported 95% satisfaction with their VAs, but in case of mismatch, they offer immediate support and replace your VA on the same day to make sure your job is done.

By focusing on these areas, WorkStaff360 aims to provide a seamless and efficient virtual assistant experience, positioning itself as the preferred choice for businesses seeking reliable support.​

BruntWork vs. WorkStaff360: Which is the Best Fit?

Feature	BruntWork	WorkStaff360
Employee Pay	$350-$450 per month on average	Competitive salaries with performance-based incentives
Flexibility	Full-time only	Full-time and part-time roles available
Employee Satisfaction	Mixed (some reports of low pay and limited roles)	High satisfaction with strong pay, career growth, and work-life balance
Turnover Rate	Moderate (low pay leads to higher turnover)	Low turnover, thanks to competitive compensation and career support
Client Rentention	Moderate (service quality affected by high turnover)	High retention due to consistent quality and well-supported assistants
Management Style	No time trackers, independent work style	Structured support with clear performance metrics

FAQs

Is BruntWork a BPO or an agency?

BruntWork operates as an outsourcing agency, connecting clients with virtual assistants tailored to their specific needs.

Is BruntWork a legitimate company?

Yes, BruntWork is a legitimate company that provides virtual assistant services. However, online reviews, particularly on platforms like Reddit, indicate mixed experiences regarding payment schedules and management transparency.

Does BruntWork provide laptops?

No, BruntWork does not provide laptops to its virtual assistants. Employees are expected to have their own equipment that meets the company’s minimum specifications.

What are the minimum laptop requirements at BruntWork?

The BruntWork laptop requirements include:

• At least an Intel i5 processor (or AMD equivalent)
• Minimum 8GB RAM
• A stable internet connection (at least 10 Mbps download speed)
• Noise-canceling headset for voice support roles
• A quiet and professional workspace

How much is the salary at BruntWork?

The BruntWork salary varies depending on the role and experience level. On average, virtual assistants earn between Php 18,000 and Php 75,000 per month, with the median salary being around Php 41,670 per month.

How much does a data entry specialist make at BruntWork?

A data entry specialist at BruntWork earns around Php 20,000 to Php 30,000 per month, depending on experience and workload.

Who is the CEO of BruntWork?

As of 2025, Winston Ong is listed as the CEO of BruntWork.

Is BruntWork legit in the Philippines?

Yes, BruntWork is a legally operating company in the Philippines, hiring Filipino virtual assistants for various remote roles. However, reports of late payments and employee dissatisfaction have raised concerns among job seekers.

How much is the salary of an Executive Virtual Assistant in the Philippines?

An Executive Virtual Assistant in the Philippines virtual assistant cost structure at BruntWork earns between Php 40,000 and Php 75,000 per month, depending on expertise and client requirements.

Conclusion

BruntWork offers a cheap virtual assistant Philippines solution for businesses looking to outsource administrative and operational tasks. However, mixed BruntWork reviews suggest that some employees have encountered issues with payment delays and management communication. If you’re looking for a more reliable alternative with superior client support and training, WorkStaff360 stands out as a trusted option. 

With competitive salaries, the best virtual assistant philippines services, and a transparent hiring process, WorkStaff360 ensures that both businesses and virtual assistants benefit from a stable and professional working relationship. If you’re serious about hiring or becoming a virtual assistant jobs professional, WorkStaff360 is the best choice.

For more information, visit WorkStaff360 and explore how we can help you scale your business efficiently!