Hiring a virtual assistant can transform your workflow by taking on time-consuming tasks and freeing you to focus on growing your business. Research has reported a 78% reduction in costs for companies that employ virtual assistants to manage their administrative and other tasks.
But, with so many virtual staffing companies out there, it’s difficult to choose one that aligns with your needs. Someone whom you can trust for your business and personal tasks.
In this blog, we’ll look at two popular VA providers: Workstaff360 and Magic. We’ll explore their services, pricing, industry focus, and features to help you determine which is the better fit for your business.
What is Workstaff360?
Workstaff360 is a virtual staffing company known for its diverse pool of highly skilled VAs—17,000 experts vetted across various fields. With such a large number of experts, you can never run out of a VA. They offer swift matching by presenting six ideal candidates for you to interview and personalize the selection process. Other visual staffing agencies don’t provide you this flexibility to choose a VA whom you feel comfortable and easy to communicate with.
Workstaff360 is committed to providing experienced, pre-trained VAs who can integrate seamlessly with your business, making them ideal for companies needing specialized support across industries like automotive, e-commerce, administration, and more. No matter if you want to hire a remote admin assistant or a personal virtual assistant in the USA, they have all of them in one place.
Workstaff360 Virtual Assistant Services Packages:
- 360 Part-Time Virtual Assistant General Assistant $170 / Weekly
- 360 Full-Time Virtual Assistant General Assistant $299 / Monthly
- 360 Pro Part-Time Virtual Assistant (for specialized and advanced roles)
- 360 Pro Full-Time Virtual Assistant (for specialized and advanced roles)
- 360 Teams Custom Solution
Pros:
- 17,000+ vetted VAs specializing in niche industries
- Personalized matching with six candidate options
- Free VA replacement for your peace of mind
- Refundable $100 retainer fee in case of dissatisfaction
- Specialized Virtual Assistant in 30+ Industries
- Fully managed, Dedicated VAs fluent in English
- Monitoring tools for easy tracking and excellent communication
- Get matched with your dedicated VA within 24 hours
- Economical pricing, saving businesses up to $230 per week compared to Magic
Cons:
- You need to outline the key tasks, responsibilities, or detailed requirements for the assistant role so you can be matched with the right recommendations who have the specific skills and qualifications needed for the role.
What is Magic?
Magic is another player in the virtual staffing space, offering a straightforward process for hiring VAs. Magic, however, differs significantly from Workstaff360 in its approach and pricing. Rather than offering a selection of candidates, they provide you with a single VA through an app-based management platform.
While this structure simplifies initial setup, it may lack the personalized touch some businesses are looking for, and it necessitates the use of an additional app to manage your assistant’s tasks. This simply means now you have to use one more platform to monitor and manage your VA.
Furthermore, Magic has limited resources and its services are more expensive than Workstaff360.
Magic Virtual Assistant Services Packages:
- Part-Time Assistant for $400/Week or $1600/Month
- Full-Time Assistant for $600/Week or $2400/Month
- For occasional use Magic 24/7 at $50/week (only for 10 hours/month)
Pros:
- Provide a single candidate for quick selection
- Suitable for those seeking a quick, simplified hiring process
Cons:
- Provides General, Executive, and Bookkeeping Assistants Only
- An app-based platform for communication and task management, requiring you to manage another app for your VA
- Limited VAs in speicific industries
- Their turnaround time is 72 hours which can be a hurdle in immediate support
- More costly than Workstaff360 for the same level of service
Workstaff360 vs. Magic: Which One is Best for You?
When comparing Workstaff360 and GetMagic, several factors come into play:
Service Flexibility
- Workstaff360 offers more flexibility by allowing you to interview and select from six matched candidates. In this way, you can select the perfect fit for your team. Additionally, their monitoring tools and free VA replacement guarantee ensure that you’re never left without the support you need.
- Magic, on the other hand, matches you with a single VA, which can simplify the process but may feel restrictive if you prefer to hand-pick team members or need specialized skills.
Industries Served
- Workstaff360 caters to a broad range of industries, including automotive, healthcare, solar sales, and retail & e-commerce, making it an ideal choice for businesses needing niche-specific assistance.Workstaff360 offers Virtual assistants with industry-specific experience in more than thirty industries who can manage your daily tasks to executive-level tasks with ease.
- Magic is suitable for general administrative tasks but does not emphasize industry specialization in the same way. Magic provides General and Executive Assistants who can manage executive, general & admin, customer service, and bookkeeping tasks.
Pricing
- Workstaff360 is significantly more economical, with services priced up to $230 less than Magic. For businesses seeking affordability without sacrificing quality, Workstaff360 provides a cost-effective solution.
- Additionally, if you subscribe to Magic’s shared pool of assistants on demand at 20 hours/month, it will cost you $400/week or $1600/month. At Workstaff360, you can get a dedicated VA for 20 hours for $170/week or $299/Month.
Management and Quality Control
- GetMagic incorporates a multi-level management system and tracking for quality assurance, and claims to handle sourcing and screening VAs to ensure a good client fit. However, users and employees have expressed concerns about delayed support responses and occasional payment issues, which could be a drawback for businesses needing consistent, timely communication.
- Workstaff360 places a strong emphasis on management, providing ongoing support and oversight to ensure high performance. Unlike GetMagic, where employees report challenges in support responsiveness, Workstaff360’s managed model may appeal more to businesses that want reliable, continuous supervision.
Selection Process
At Workstaff360, we prioritize quality and industry relevance in our virtual assistant services that distinguish ourselves from companies like GetMagic by matching clients with VAs who already have extensive experience in their specific industry.
Our selection process ensures that the assistants we provide to our clients are skilled and ready to perform without additional training. This means our clients receive immediate, effective support from VAs who understand their industry and can seamlessly integrate into their workflows.
Unlike other platforms where VAs may undergo lengthy, unpaid training periods only to face high-pressure expectations with minimal support, Workstaff360 believes in transparency, fairness, and providing reliable, ready-to-go assistance. Our VAs are pre-vetted for the skills and experience relevant to each client’s needs, eliminating the guesswork and allowing clients to benefit from competent professionals who can contribute immediately.
Tools and Integration
- Workstaff360 offers integrated monitoring tools that keep everything in one place, allowing you to manage and track your VA’s performance without using additional software. This feature simplifies task delegation and communication, giving you control without extra hassle. Their VAs are experts in the software, and platforms you use and you don’t need to use a new one to manage them. WorkStaff360 uses tools that are free of cost and don’t add additional cost to your invoice.
- Magic relies on its app which means adding another platform into your workflow and may require additional onboarding and maintenance.
In short, another platform that you have to manage to track your VA along with your business. It feels like a headache, right? Want to get rid of non-stop management hassle? Hire a personal assistant in the USA and free up your time to grow your business.
Bottom line: Workstaff360 vs Magic – Which One Should You Choose?
In the end, Workstaff360 stands out as the better choice for businesses seeking tailored solutions, niche expertise, and cost savings. With flexible matching, lower costs, and extensive industry coverage, Workstaff360 provides a comprehensive, hassle-free virtual staffing experience that offers more value than Magic. However, if a simple, single-step setup is your priority, Magic could still meet your needs.
