Virtual assistants are becoming more common due to the growing demands of business management needs. Hiring a virtual assistant is 78% cheaper than that of full-time, in-person employees. As a business owner, it’s difficult to manage everything yourself. But, a virtual assistant can do it for you without an overhead. However, with so many options available you might be confused about which one is the right fit for you.
When it comes to virtual staffing, two prominent players in the market are WorkStaff360 and Wing Assistant. Both companies offer valuable services, but they cater to different needs and preferences. Here’s a detailed comparison of WorkStaff360 vs Wing Assistant to help you decide which one might be the best fit for your business.
What is WorkStaff360?
WorkStaff360 is the only BBB-accredited virtual staffing company in Toronto with a powerful network of 17,000 expertly vetted virtual assistants (VAs), each specializing in specific niches. This extensive pool allows them to match a virtual assistant that perfectly meets your needs.
WorkStaff360 understands that a virtual assistant is not just a remote employee, it’s your right hand. This position demands the highest level of credibility and trust. Because you rely on your assistant for most of your personal and confidential tasks.
That’s why we match more than six candidates and let you interview and select the one you feel connected with. This personalized approach ensures that you find a VA who not only meets your professional requirements but also fits well with your team dynamics. Get remote executive assistant support for all your business needs and focus on making strategic decisions to move your business forward.
Key Features:
- Free VA Replacement: If you are not satisfied with your chosen virtual assistant’s performance, you can easily request a replacement without any additional costs. You can cancel the service at any time with a one-week prior notice.
- Fluent in English: No matter where our VA is from, he will always be fluent in English for excellent and error-free communication at the lowest possible price without compromising quality.
- Free Monitoring Tools: Stay updated on your VA’s performance with built-in monitoring tools.
- Industry-Expert & Experienced VAs: All VAs come pre-trained, allowing them to hit the ground running and work according to your terms.
- Cost-Effective Pricing: WorkStaff360 offers its services at $299 per week or $1,199 per month, which is significantly lower than many competitors.
What is Wing Assistant?
On the other hand, Wing Assistant operates as a managed marketplace connecting businesses with remote talent. While they provide quality VAs, their model differs in that they typically present only one candidate for consideration. This means that if you’re not satisfied with the candidate provided, you may need to go through additional steps to find someone else.
Key Features:
Single Candidate Offering: Wing Assistant offer a single candidate to work with.
Management App: Wing provides an app for managing and comunicating with your VA.
Higher Pricing: Their pricing vary ddepending up on the specialized services, however a general VA cost around $1099/month for full-time and $699/month part-time.
Wing Assistant Vs WorkStaff360: Which One is Good Fit for You and Why?
WorkStaff360 specializes in providing dedicated virtual assistants (VAs) across various roles, ensuring that clients can find the right expertise for their specific needs at a fixed affordable rate. Wing Assistant also provides a wide array of virtual assistant services but focuses on both general and specialized roles across various industries.
However, they differ significantly in their offerings, pricing, and overall approach. Here’s a detailed comparison of their services to help you understand which might be the better fit for your business.
Services Comparison WorkStaff360 vs Wing Assistant
Although both parties provide a wide range of services in a lot of industries, there is a slight difference between them.
WorkStaff360 offers Virtual assistant services in twenty-five-plus industries whereas Wing Assistant offers services in fifteen-plus industries. WorkStaff360 has specialized Vas in automotive, solar sales, and many other industries that Wing does not have yet. So if you are an automotive store owner and need an expert Automotive Virtual Assistant, Auto Sales Appointment Assistant, Vehicle Service Advisor, Virtual Auto Sales, or Auto Parts Advisor, you can hire one at WorkStaff360.
Cost Savings Comparison WorkStaff360 vs Wing Assistant
One of the most compelling reasons to choose WorkStaff360 over Wing Assistant is the cost savings. WorkStaff360 virtual assistant will cost you only $1196/month for a full-time VA whereas Wing Assistant will cost you more than $1599 depending upon the particular service.
At WorkStaff360, you will find expert virtual assistants with industry-specific experience at the price of a general wing assistant.
WorkStaff360 has fixed pricing for general and specialized VAs, whereas Wing Assistant doesn’t have this option. Wing pricing varies from industry to industry. For example, wing prices start from $1599 for a general full-time VA to $7999 for an expert VA.
By opting for WorkStaff360, you can save up to $400 per month for the same level of service. This significant difference can have a substantial impact on your budget, especially for small businesses or startups.
One of the common challenges while working with a virtual assistant globally is poor communication and cultural gaps. However, WorkStaff360 virtual assistants are bilingual and fluent in English. You will never feel like you are working with someone, not from your country.
They provide you with the same support at lower prices. A VA from WorkStaff360 can hardly charge $1999 for service, whereas wing US-based VA pricing starts from $5299 which is too expensive as compared to WorkStaff360.
If you can afford a VA in this price range you can choose Wing over WorkStaff360. But to be very honest WorkStaff360 VAs are fluent in English and you can save up to 80% on payroll for the same service. Hire personal virtual assistant in the USA at WorkStaff360 and make your life easier than ever before.
WorkStaff360 Service Cancellation Policy:
Cancellation Notice: Users can cancel their service at any time with a one-week prior notice. This means that if you wish to cancel, you must inform WorkStaff360 at least seven days before the next billing cycle.
Refundable Retainer Fee: WorkStaff360 charges a one-time refundable retainer fee of $100 to initiate the service.
Wing Assistant Service Cancellation Policy:
Cancellation Notice: Wing requires a 10-day cancellation notice. Customers must notify their Customer Success Manager at least ten calendar days before their subscription renewal date to avoid being charged for the next month of service.
Service Continuation: After providing a cancellation notice, services will remain active for an additional ten days, during which time the customer can still utilize the services.
Refund: All charges are non-refundable, however, Wing may consider refunds on a case-by-case basis at its sole discretion.
Payment Flexibility and Upfront Charges Wing vs WorkStaff360
Wing Assistant: Charges clients monthly in advance, based on a subscription-based pricing model with flat monthly fees for part-time or full-time services. This means whether you like their services or not you have to pay in advance to continue working with their VA.
Workstaff360: WorkStaff360 charges clients only after the VA has provided services. This flexible, post-service payment model reassures you that you’re only paying for completed work. By not requiring advance payments, Workstaff360 offers greater transparency and client confidence in service quality.
Transparent Compensation and Fairness Wing vs WorkStaff360
Wing Assistant: Takes over 60% of clients’ fees, giving VAs less than 40% of the amount paid. Additionally, Wing’s strict non-compete clause restricts clients from hiring their assistants directly for up to three years.
WorkStaff360: They operate with transparency, ensuring that 56% of client fees go directly to VAs. Workstaff360 also encourages direct incentives and bonuses, allowing clients to recognize the efforts of their VAs without hidden fees or restrictions. This fair compensation structure is beneficial for both clients and VAs, promoting loyalty and motivation.
Intensive Matching and Personalized Selection Process Wing vs WorkStaff360
Wing Assistant: Wing Assistant assigns VAs without client input on the selection, leading to mismatches in skills and experience. This can result in poorly aligned pairings, such as a VA with hospitality experience working on a medical sales project.
Workstaff360: Their team follows a rigorous matching process to ensure that clients are paired with VAs who have the specific skill sets and experience relevant to their tasks. Clients can interview recommended VAs to ensure compatibility before making a selection, fostering better engagement and outcomes.
Real-Time Feedback and Proactive Support Wing Assistant vs WorkStaff360
Wing Assistant: Wing Assistant lacks a real-time feedback mechanism, which can delay client input and resolution of issues.
Workstaff360: Workstaff360 assigns a dedicated account manager to every client, focusing on collecting feedback weekly for the first four months. This regular feedback loop allows for adjustments and support, ensuring the chosen VA continues to meet client expectations. Workstaff360’s collaborative approach keeps clients involved and informed about service quality.
Flexibility and Control: WorkStaff360 vs Wing Assistant
WorkStaff360 offers greater flexibility by allowing clients to interview multiple candidates and choose the best fit. This personalized selection process can lead to better long-term relationships and productivity. In contrast, Wing’s model may leave clients feeling constrained by their single-candidate approach.
Specialized Support
Both companies provide VAs with specialized skills; however, WorkStaff360’s extensive vetting process ensures that their assistants are not only experienced but also trained in specific niches relevant to your business needs. This is particularly beneficial for industries like automotive, solar sales, healthcare, retail & e-commerce, real estate, and many more where specialized knowledge is mandatory.
Final Words:
In summary, while both WorkStaff360 and Wing Assistant offer valuable virtual staffing solutions, WorkStaff360 stands out as the more beneficial option for businesses looking for cost-effective and flexible support.
With a larger pool of expertly vetted VAs, personalized matching processes, and significant cost savings, it provides a compelling choice for those seeking reliable virtual assistance. Whether you’re in the automotive industry or any other sector requiring specialized support, WorkStaff360 is likely to meet your needs more effectively than Wing Assistant.
