As virtual assistant services and outsourcing continue to grow, finding the right fit for your business can make all the difference in efficiency and cost-effectiveness. Two top players in this space are WorkStaff360 and BruntWork. Here, we’ll break down each company’s services, pricing, VA selection process, customer support, and feedback to help you decide which one is the best match for your needs.
You Will Learn
ToggleWorkStaff360
WorkStaff360 offers a broad range of services designed to suit diverse business needs. From an administrative assistant to a finance and Bookkeeping assistant, you can hire a virtual sales assistant in the USA at WorkStaff360 and still cut costs by 80%.
Here’s what they bring to the table:
- Virtual Assistants: Skilled VAs ready to take on tasks like admin work, scheduling, and customer service.
- Customer Support: Dedicated teams that can handle customer inquiries and support needs.
- Specialized Services: VAs with industry expertise in fields like e-commerce, healthcare, automotive, and technology.
- Flexible Pricing: WorkStaff360 offers three different pricing plans for both full-time and part-time VAs for businesses of any size.
BruntWork
BruntWork also has a remote-only model that’s popular for its flexibility and affordability. Their services include:
- Administrative Support: VAs handle scheduling, email management, and data entry.
- Content Creation: Content writers who can manage blogs, social media, and website content.
- U.S.-Based VAs: They have U.S.-based virtual assistants for companies looking for natives at a bit higher price.
- Specialized Services: They offer VAs in multiple fields with industry-specific experience.
Pricing Structure
WorkStaff360
WorkStaff360 offers the lowest prices without compromising quality. Their customer-centric approach provides flexible options for companies, allowing them to choose packages based on the level of expertise they need.
- Transparent Pricing: No setup fees or hidden charges.
- Flexible Contracts: Month-to-month flexibility, allowing you to adapt as needs change.
- Staffing Flexibility: Free staff changes or replacements within 4-5 days.
Workstaff360 Virtual Assistant Services Packages
- 360° Part-Time General Assistant $170 / Weekly
- 360° Part-Time Executive Assistant $275/ Weekly
- 360° Full-Time General Assistant $299 / Monthly
- 360° Full-Time Executive Assistant $480/ Monthly
- 360° Teams Custom Solution
BruntWork
BruntWork stands out with clear, all-inclusive hourly rates that include management fees, IT support, HR services, and even healthcare benefits for VAs. Their structure is:
- Simple, Hourly Rate Pricing: They offer $6.5-8/hour for a VA.
- Transparent Pricing: No setup fees or hidden charges.
- Flexible Contracts: Month-to-month flexibility, allowing you to adapt as needs change.
- Staffing Flexibility: Free staff changes within the first 90 days.
This model can be great for businesses that want predictable costs and hassle-free budgeting.
VA Matching and Selection Process
WorkStaff360
WorkStaff360 emphasizes a rigorous selection process to ensure you get the right match. Here’s how it works:
- Skill-Based Screening: Candidates are chosen based on their expertise relative to client needs.
- Interview Process: They conduct interviews to assess skills and cultural fit.
- Client Choice: Once screened, they present a shortlist so you can select the best option.
BruntWork
BruntWork’s selection process gives you a bit more control. They include clients directly in the recruitment process, offering:
- Exclusive Talent Pool: Only the top 2% of applicants, vetted with background checks and aptitude tests, make it into the candidate pool.
- Customizable Recruitment: You specify your requirements upfront to find the best cultural and operational fit.
With this hands-on process, you’ll have confidence that you’re hiring someone who fits your company’s unique needs.
Feedback and Support Systems
WorkStaff360
WorkStaff360 provides ongoing client check-ins to ensure satisfaction. They keep an eye on client relationships to address issues proactively, although specific details about their support system aren’t widely publicized. Many clients praise WorkStaff360 for being responsive and quick to address any issues. Secondly, their VAs are also happy with their salary structure, payment methods, and flexibility.
BruntWork
BruntWork is known for its 24/7 client support, making it a reliable partner for companies in any time zone. Their follow-up process includes regular check-ins with clients and VAs, ensuring smooth workflows and high satisfaction levels.
Which Service Should You Choose?
Ultimately, the best choice depends on your priorities:
- Choose WorkStaff360 if you’re looking for a more traditional outsourcing approach with industry-specific options and flexible, hybrid solutions.
- Go with BruntWork if you value a fully remote, modern solution with transparent pricing, client-centric recruitment, and 24/7 support.
Both companies offer strong benefits and can streamline operations for your business. BruntWork provides the same VAs at a bit higher price while WorkStaff360 offers a versatile structure that can cater to businesses with varied needs and budgets. Hire a personal virtual assistant in the USA or any other specialized assistant in the USA at WorkStaff360 and save 80% on the payroll as compared to BurntWork.